Shipping & Returns
Free standard shipping on all orders! Our pillows are stored and shipped from regional warehouses. This allows us to offer low shipping rates and the fastest delivery times possible. Orders with multiple items may come in separate packages due to size and weight. Pillows shipped via standard shipping should arrive within 5-7 business days.
Need a pillow faster? Expedited two-day shipping is available at check-out and is based on order weight.
We mail international orders directly from our workshop. Shipping costs for one pillow anywhere outside of the US is $90. Additional pillows cost $45 per pillow. Promotions and sales do not apply to shipping costs. If you would like to order a pillow internationally please email firstname.lastname@example.org.
For Canadian orders please visit our Canadian storefront.
Returns & Exchanges
We strive to give you quality handmade pillows and heat wraps. If you are unsatisfied in any way with your order, contact us and we will work to fix it. We are happy to offer refunds on returned items that are complete and clean within 60 days of purchase.
Shipping charges for returned or exchanged orders are the responsibility of the purchaser. To return or exchange a pillow send an email to Claire@comfycomfy.com with your order number and we will send you instructions for returning the pillow.